Have you shopped at Publix in the recent past? If so, it is possible for you to earn yourself an entry into sweepstakes, where you could win a $1,000 Publix gift card. All you have to do, to earn yourself the said sweepstakes entry, is take part in the Publix customer satisfaction survey. Then upon completing the survey, you would be entered into sweepstakes where, with some luck, you could be the proud winner of a $1,000 gift card. In any event, whether or not you win the gift card, having taken in the Publix customer satisfaction survey would have given you a chance to share your feedback.That is the feedback on the basis of which the people who run the Publix supermarkets would figure out how to improve customer service – for your benefit and for the benefit of other customers. So you win either way: by getting the $1,000 Publix gift card (if you are lucky in the sweepstakes) or by getting better service in the future based on the feedback you provide in the survey.
The Publix customer satisfaction survey site (www.publixsurvey.com)
The website where you can take part in the Publix customer satisfaction survey is accessible at www.publixsurvey.com. So that is the address you are supposed to enter into your browser, in order to be taken to that particular survey website.
When you get to the Publix customer satisfaction survey site, the first thing you will encounter are spaces meant for you to enter the store number, survey code and time-stamp. All these are easily obtainable from your Publix receipt. Also to be found on that first page is an illustration of a Publix receipt, with pointers as to where exactly to locate the 3 required details (store number, survey code and time stamp). On the first page of the survey site, you will also find somewhere you can click if your Publix receipt doesn’t have a survey code, yet you wish to take part in the customer satisfaction survey.
Requirements for you to take part in the Publix customer satisfaction survey
To take part in the Publix customer satisfaction survey, you will need to have shopped at a Publix outlet in the recent past. You will need to have obtained and retained a Publix receipt. That is because you will have to enter some details (like store number, survey code and time stamp) which can only be obtained from the receipt. Of course, now that we are looking at an online survey, you will need to have a computing device that has a browser application installed and that has an Internet connection.
How to initiate the Publix customer satisfaction survey
Firstly, you will need to key in the address for the Publix customer satisfaction survey site (www.publixsurvey.com) into your browser.
Secondly, once you are at the Publix customer satisfaction survey site, you will need to enter the required details: store number, survey code and time-stamp (all obtainable from your Publix receipt).
Thirdly, having entered the store number, survey code and time-stamp into the spaces meant for them, you will need to click on the ‘Next’ button: whereupon the Publix survey should start running.
How to complete the Publix customer satisfaction survey
To complete the Publix customer satisfaction survey, you will need to provide answers to the questions that are presented to you. So these will be questions about your shopping experience, during your recent visit to a Publix outlet. Your part is to answer those questions candidly: knowing that the feedback you provide in this process may form the basis for future customer service strategies. When you complete the survey, you will be entered into sweepstakes, where you could win a $1,000 Publix gift card.
Link(s)
- The Publix customer satisfaction survey site: http://www.publixsurvey.com/
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