Are you aware that as a KFC customer, it is possible for you to submit your feedback online? See, the KFC restaurants chain runs an online survey site, through which customers can deliver their feedback. And on the basis of the feedback received from customers, the KFC management team is able to know what the customers’ expectations are. The restaurants’ managers are therefore able to come up with better customer service strategies, based on the feedback obtained in the survey. Thus by inference, if you spare a few minutes to complete the KFC guest experience survey, you would be setting yourself up for better service in the future. Through the survey, you get to tell the people who run the KFC restaurants what they are doing to your satisfaction, and what they need to make improvements on.
The u.kfcvisit.com guest satisfaction survey website
The KFC guest satisfaction survey website can be accessed at u.kfcvisit.com. So that is the address you are supposed to key into your browser, in order to be transferred to the site where you can complete the KFC guest satisfaction survey. Upon getting to the website, you may first encounter a page with information on how the site interacts with your computer. That includes information to the effect that the site uses cookies and that it collects some info from your browser. If you are okay with that, you click on the ‘Continue’ button. When you click on the ‘Continue’ button, you are taken to the first page of the actual survey: where you are supposed to key in some details from your KFC receipt, in order to proceed.
Requirements for you to complete the KFC guest satisfaction survey
To complete the KFC guest satisfaction survey, you must have been to a Kentucky Fried Chicken (KFC) location recently. You must have bought/paid for something there, and kept a copy of the receipt. Some details from the receipt will have to be keyed into the KFC guest satisfaction survey site, to get the survey going. So you need to have the receipt. And because the KFC guest satisfaction survey is web-based, you will obviously need to have access to the Internet to complete it.
How to initiate the KFC guest satisfaction survey
There are four simple steps for you to follow, if you want to initiate the KFC guest satisfaction survey.
First, go to the KFC guest satisfaction survey site. This will be just a matter of keying the survey site’s address (u.kfcvisit.com) into your browser. The browser should then transfer you to the KFC guest satisfaction survey site.
Secondly, when you get to the KFC guest satisfaction survey site, read through the information in the first screen (on how the site uses cookies and the information it collects from your browser). Then click on the ‘Continue’ button – if you are okay with the way the KFC guest satisfaction survey site interacts with your computer.
Thirdly, on the next screen you are taken to, enter the required details: the store number, the date you visited the KFC location, the time of your visit and the order number. All these are details you will be able to fetch instantly from the receipt you got at KFC.
Fourthly, having entered the required details from your KFC receipt, click on the red-colored ‘Continue’ button: whereupon the survey will initiated immediately.
How to complete the KFC guest satisfaction survey
To complete the KFC guest satisfaction survey, just provide answers to the survey questions, one after the other. In as few as five minutes, you will have answered all questions: thereby providing the feedback that KFC needs to give you better service in the future.
Benefits of completing the KFC guest satisfaction survey
The benefits of completing the KFC guest satisfaction survey are two-fold:
Firstly, by completing the survey, you get to convey your feedback to the KFC management. Thus if you were particularly impressed (or pissed off) with something during your last visit to KFC, you can communicate the same to the management through the survey.
Secondly, by completing the KFC guest satisfaction survey, you get a chance to tell the KFC management how you (and other customers) prefer to be served. Therefore, KFC is able to make arrangements for you to get better service in your future visits.
Link(s)
- KFC guest satisfaction survey website: https://u.kfcvisit.com/
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